Privacy Policy

1. Introduction

ZimBills ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy informs you how we look after your personal data when you visit our website (regardless of where you visit it from) and tells you about your privacy rights.

2. The Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: Includes first name and last name.
• Contact Data: Includes email address and shipping/billing address.
• Financial Data: We do not store your credit card details. All payments are processed securely via Stripe.
• Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, and other technology on the devices you use to access this website.
• Marketing Data: Includes your preferences in receiving marketing from us and your communication preferences (e.g. if you opted into our newsletter).

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To process and deliver your order.
• To send you tracking information via email.
• Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.

4. Tracking & Pixels

We use tracking technologies to improve our store and marketing:

• Meta Pixel / TikTok Pixel: We use these to understand visitor behavior and serve relevant advertisements. These pixels collect data about your visit but do not provide us with your direct identity.
• Google Analytics: To analyze website traffic and performance.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

5. Third-Party Services

We share your data with trusted third parties to run our business:

• Stripe: Payment processing.
• Resend: Transactional and marketing emails.
• Vercel: Website hosting and analytics.

6. Your Rights

Depending on your location (such as Australia or the EU), you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, or restriction of your personal data.

To exercise any of these rights, please contact us at hello@zimbills.com.